Merchant Academy

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WHO THIS IS FOR

iOS

Anyone on an iPhone or iPad

using it as the register or as a second device.

UP

Merchants who want automatic updates

rather than reinstalling by hand.

BEFORE YOU BeGIN

Check your iOS version. EPOS360 needs iOS 15.0 or higher — Settings › General › About › iOS Version.

Know which email you will log in with before you finish. Touch ’n Go merchants must use their registered merchant email.

WHERE TO GO NEXT

NEXT

Log in with Touch 'n Go

Read →
NEXT

Sign up with email

Read →

IF IT LOOKS WRONG

The app will not install

Check the device is on iOS 15.0 or higher. Older versions cannot run EPOS360.

Several similar apps in the results

Open the listing published by EPOS. If you are unsure, use the download page on epos.com to reach the right app.

Wrong country picked

Close and reopen the app before logging in, and choose the correct region — it affects tax and currency defaults.

WATCH IT INSTEAD

3:40

Tablet walkthrough

3:05

Phone walkthrough

THE STEPS

Pick the device in front of you.

Method 1 — Sell by category

1 Tap Checkout on the far left of the navigation bar.
2 Select the Category, for example Noodles.
3 Tap the target item in the grid, for example Dragon Beard Noodles.
4 If the item has modifiers, adjust them in the overlay — tap + next to Chow Mien — then tap Add to Cart.
5 Review the cart, then tap Send to Kitchen.

Release a paid table

A green table with a moneybag is paid but still locked. Tap Actions at the top of the floor plan, choose Release Table, tick the paid table, tap Release Table and confirm. A green Table successfully released banner appears and the card returns to vacant.

To release tables automatically the moment a bill is paid, enable Release Table Upon Payment in Settings › Checkout.

Ask EPOS Assistant