Merchant Academy

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How-to guide

Run ads and campaigns

Set up a discount with a promo code and a minimum spend, then decide how customers see it: a banner in the menu, a pop-up on arrival, or a bar along the bottom.

WHO THIS IS FOR

MK

Anyone running a promotion

— a festive offer, a slow-afternoon discount, a launch deal.

OW

Owners lifting the basket size

with a minimum spend attached to the discount.

BEFORE YOU BEGIN

Publish your store first. Online ads appear on the storefront, so it has to be live.

Decide the numbers up front: the discount, the promo code customers type, and the minimum spend that unlocks it.

THE STEPS

Pick the device in front of you.

Create a campaign

Tap the Marketing tab, then Campaign. Tap Create + at the top right and pick the discount type: Percentage off for a proportional cut, or Amount off for a flat ringgit deduction.

Percentage off or Amount off.
Percentage off or Amount off.

Set the rules

Fill in the campaign form, then tap Publish Campaign.

Name, amount, promo code.
Name, amount, promo code.
Channels, service types, then publish.
Channels, service types, then publish.

Publish the ad

Once the campaign saves, you get Ads generated successfully with a ready-made image showing the offer and its minimum spend. Tap Publish Ads to push it live, or Regenerate for a different design. A green Ads published successfully toast confirms it.

Publish Ads, or regenerate first.
Publish Ads, or regenerate first.

Choose where it appears

On the Marketing panel, tap EPOS360 Ads, then Online Ads, then Create Online Ads. Three tabs decide the placement.

In the tab you pick, choose the campaign, type the ad title customers will read, then tap Preview or Create to put it on your storefront.

EPOS360 Ads, then Online Ads.
EPOS360 Ads, then Online Ads.
Three placements to choose from.
Three placements to choose from.
Title the ad, then preview.
Title the ad, then preview.

Preview before you confirm

Preview Photo shows the ad exactly as customers will see it. Check the crop and that any text on the image is still readable at that size, then tap Confirm — or Retake to upload a different image.

Full screen, between sales.
Full screen, between sales.
Under the QR at checkout.
Under the QR at checkout.
Menu banner, above the categories.
Menu banner, above the categories.
Popup, on opening the page.
Popup, on opening the page.

IF IT LOOKS WRONG

The promo code is rejected

Check the minimum purchase. Below that spend the code will not apply, even though the campaign is live.

The ad is nowhere on the store

Publishing the campaign is not the same as publishing the ad. Tap Publish Ads, then create the placement under Online Ads.

It works online but not in store

Order Channels under Usage Restrictions controls that. Tick In-Store as well as Online.

WHERE TO GO NEXT

NEXT

Delivery integration

Read the guide →
NEXT

Register members

Read the guide →

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